certification audit vs verification audit

Certification audit vs verification audit

When it comes to registering your company as an NDIS provider, you have two options: NDIS certification audit vs verification audit.

This article discusses the difference between certification audit vs verification audit for NDIS providers under the NDIS Commission.

While registering as an NDIS provider, you need to go for an audit. If Health Provider Assist is your registered provider, we can help you understand which audit is best for your NDIS business.

What is the NDIS audit?

The NDIS audit evaluates NDIS providers and key employees for their ability to offer NDIS support and services.

Health Provider Assist verifies that the audit scope is correct before suggesting the best audit process for you.

Difference between certification audit vs verification audit

Who requires a certification audit?

Providers requiring a certification audit provide more complex or higher risk supports and services.

In a certification audit, providers are assessed against the NDIS Practice Standards, including the core module and any extra modules relevant to the type of support they provide.

Certification audits are more expensive than Verification audits since they are completed in 2 stages.

Stage 1: Review of documents – the auditors will look over your policies and may ask a few questions. After Stage 1, you will receive a report indicating any areas of concern.

Stage 2: The auditors will come to your site to check your documentation and look into the identified issues and areas of concern in Stage 1.

 Read More: Finding An Auditor

Who requires verification audit

Providers requiring a verification quality audit deliver lower risk/lower complexity supports and services.

Many verification audit providers are already subject to professional regulation to do business, such as AHPRA and other professional organisations.

Certification audit service includes

  • Assist Access/Maintain Employ
  • Assist-Personal Activities
  • Participate Community
  • Daily Tasks/Shared Living
  • Assist-Life Stage, Transition
  • Early Childhood Supports
  • Support Coordination
  • Assist Personal Activities High
  • Supports in employment
  • Specialised Disability Accommodation
  • Aged Care services

Verification audit service includes

  • Accommodation/Tenancy
  • Assist Prod-Pers Care/Safety
  • Personal Mobility Equipment
  • Assist-Travel/Transport
  • Vehicle Modifications
  • Home Modifications
  • Vision Equipment
  • Community Nursing Care
  • Innovative Community Participation
  • Household Tasks
  • Interpret/Translate

Requirement of certification audit

  • Risk management
  • Delivery of supports
  • The environment in which the service is provided
  • Governance and operational management
  • Reviewing relevant evidence
  • Visits to the location
  • Interviews with both NDIS workers and participants

Requirement of verification audit

  • Relevant qualifications
  • Relevant experience
  • Incident management processes and policies
  • Processes and rules for handling complaints
  • Processes and strategies for risk management

Choosing NDIS Certification audit vs Verification audit

When facing an audit, it’s essential to have solid record-keeping mechanisms in place.

Regarding the NDIS certification audit vs verification audit, your company will be asked to provide relevant documentation demonstrating your ability to satisfy the NDIS Practice Standards.

Auditors will want to see if your business already has highly efficient systems to track and record incidents like incident management and daily operations.

At HPA, we help you connect to the expert auditor for an easy and seamless process. Contact us on 03 9120 8822.

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110 reviews on
Joceline C
Joceline C
10/10 recommend Health Provider Assist! They made the process so much less stressful. Thank you to Cas and the team for helping me pass my audit
Living Better And Beyond Pty Ltd.
Living Better And Beyond Pty Ltd.
HPA was very supportive and professional.
John Gaker
John Gaker
It is great being looked after by the HPA. They provide consise information and to the point, and their availability to their clients at the time of needs is amazing. Please I recomment using HPA and you will receive great services.
Nilesh Patel
Nilesh Patel
I had my audit done with HPA. They have been accommodating and supportive. They made NDIS audits achievable—I greatly appreciate Jahnielle, who helped a lot before and after the audit.
Geoffrey Ochan
Geoffrey Ochan
Very satisfied with professionalism of the HPA team throughout the process. Worked with Jahnielle for the past few months for my NDIS registration & she made it really easy. Top class. Highly recommend. Thank you a lot.
Kassa Yirdaw
Kassa Yirdaw
I have been enjoying to receive great supporter, professional advice and as well as all sort of document support. My Client Manager and my Consultant have been providing me Amazing and Briante support since I joined them to present. I strongly recommend anyone who wants to apply for NDIS provider registration to join this excellent organisation.
Aaron S
Aaron S
I had an exceptional experience with Health Provider Assist, particularly thanks to Jahnielle. Her assistance in preparing for the NDIS audit was invaluable. Her expertise and guidance made the process smooth and stress-free. I'm grateful for her dedication and the comprehensive support provided by Health Provider Assist. Highly recommended!
Rami Bawa
Rami Bawa
HPA has been assisting my NDIS registration process and I am very happy with them as they are guiding me step by step and going very well. I have already referred my friend after seeing HPA services and will must recommend them.
Nasir aslam
Nasir aslam
I would strongly recommend HPA. They are best at what they do. The staff is extremely knowledgeable and helpful. Always there when you need their help.
Shane Dilanka
Shane Dilanka
Hpa professional has been amazing in helping me through my ndis registration journey. The process is super complex and time consuming however my consultant made sure that I’m truly ready for audit and there always there if you ……