Finding an Auditor

01. Approved auditors for ndis

Verification audits

Usually, providers requiring a verification quality audit deliver lower risk/lower complexity supports and services. Many providers requiring a verification audit are already subject to professional regulation as a requirement of doing business, e.g. through the Australian Health Practitioner Regulation Agency (AHPRA) and other professional bodies.

Professional regulation means a practitioner must already meet set standards and is subject to ongoing monitoring of their competency to practice, including through continuing professional development.

Because of the existing obligations of these providers to their relevant professional bodies, and the less complex support types delivered, the provider will engage an approved quality auditor to complete a desktop review of the required documentary evidence outlined for each profession in the Verification Module. 

Providers must show evidence of:

  • relevant qualifications;
  • expertise and experience;
  • incident management processes/policies;
  • complaints management processes/policies; and
  • risk management processes/policies.

 

As the NDIS market develops, the NDIS Commission will continue to monitor the effectiveness of these profession-specific regulatory frameworks to meet the NDIS Commission’s requirements in relation to safe, quality services for NDIS participants.

 

Certification audits

Providers requiring a certification audit provide more complex or higher risk supports and services. In a certification audit, providers are assessed against the NDIS Practice Standards which may include assessment against the core module and any supplementary module relevant to the type of support they deliver. The registration requirements outline the compliance requirements for the core and supplementary modules by registration group.

Assessment includes core capabilities, such as:

  • risk management;
  • delivery of supports;
  • the delivery environment; and
  • governance and operational management

NDIS providers that deliver services and supports within the High Intensity Daily Personal Activities registration group will be assessed against the High Intensity Skills Descriptors.

The provider will engage an approved quality auditor to complete the certification audit. This will include document reviews, site visits and interviews with NDIS workers and participants.

 

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Joceline C
Joceline C
2023-08-25
10/10 recommend Health Provider Assist! They made the process so much less stressful. Thank you to Cas and the team for helping me pass my audit
Living Better And Beyond Pty Ltd.
Living Better And Beyond Pty Ltd.
2023-08-25
HPA was very supportive and professional.
John Gaker
John Gaker
2023-08-25
It is great being looked after by the HPA. They provide consise information and to the point, and their availability to their clients at the time of needs is amazing. Please I recomment using HPA and you will receive great services.
Nilesh Patel
Nilesh Patel
2023-08-24
I had my audit done with HPA. They have been accommodating and supportive. They made NDIS audits achievable—I greatly appreciate Jahnielle, who helped a lot before and after the audit.
Geoffrey Ochan
Geoffrey Ochan
2023-08-24
Very satisfied with professionalism of the HPA team throughout the process. Worked with Jahnielle for the past few months for my NDIS registration & she made it really easy. Top class. Highly recommend. Thank you a lot.
Kassa Yirdaw
Kassa Yirdaw
2023-08-24
I have been enjoying to receive great supporter, professional advice and as well as all sort of document support. My Client Manager and my Consultant have been providing me Amazing and Briante support since I joined them to present. I strongly recommend anyone who wants to apply for NDIS provider registration to join this excellent organisation.
Aaron S
Aaron S
2023-08-23
I had an exceptional experience with Health Provider Assist, particularly thanks to Jahnielle. Her assistance in preparing for the NDIS audit was invaluable. Her expertise and guidance made the process smooth and stress-free. I'm grateful for her dedication and the comprehensive support provided by Health Provider Assist. Highly recommended!
Rami Bawa
Rami Bawa
2023-08-23
HPA has been assisting my NDIS registration process and I am very happy with them as they are guiding me step by step and going very well. I have already referred my friend after seeing HPA services and will must recommend them.
Nasir aslam
Nasir aslam
2023-08-23
I would strongly recommend HPA. They are best at what they do. The staff is extremely knowledgeable and helpful. Always there when you need their help.
Shane Dilanka
Shane Dilanka
2023-08-21
Hpa professional has been amazing in helping me through my ndis registration journey. The process is super complex and time consuming however my consultant made sure that I’m truly ready for audit and there always there if you ……
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